Report A Claim
Managing and Servicing Your Losses
A vital service provided to all our clients, claims management is more than simply monitoring claims- it’s managing them to minimize losses to productivity and profits. It is providing quality claims services, technical knowledge of coverage and clarity in communications for our customers when processing and analyzing their losses.
At Brown & Brown Empire State, we review all types of claims regularly. We pay particular attention to worker’s compensation claims, since they can have the greatest potential impact on your organization. Reserves are reviewed and analyzed for realistic values with the carriers.
More than simply processors, our claim specialists understand the complex procedures of processing a loss, as well as the effect claims have on loss experience and insurance costs. We make a difference you can feel and rely on for any claim situation.
Please contact one of our in-house claims professionals or follow the link to your provider to start the claims process.
Commercial Claims Contact Information:
Phone Number: 315-474-3374
Links for reporting to a carrier directly:
Acadia
AIG
CNA
Crum And Forster
Fireman's Fund
Claim Number: 1-888-347-3428
Payment Number: 1-866-386- 3932
Harleysville Group
NYSIF
Philadelphia Insurance
Selective
Utica National
Zurich
Emergency Response Companies
At Brown & Brown Empire State, we’re always thinking about the safety and protection of our clients. The following list of local business may be contacted in case of an emergency situation:
Generators
| Home Power Systems | 10 Adler Dr., East Syracuse, NY | 315-234-2451 |
| RB U’Ren Equipment | 1120 Connecting Rd, Niagara Falls, NY | 716-283-4466 |
Tree Services
| Upstate NY Tree Service | Syracuse, NY | 315-426-8733 |
| Native American Tree Inc | 325 W 2nd St., East Syracuse, NY | 315-438-8615 |
| Empire Treescapes | 112 Herbert St., Syracuse, NY | 315-458-8456 |
Locksmiths
| Fradon Lock | Syracuse, NY | 315-472-6988 |
| Pascarella’s | Syracuse, NY | 315-313-6570 |
Emergency Services Mitigation (EMS)
| Cleantec | Syracuse, NY | 315-463-5353 |
| Servpro | Syracuse, NY | 315-876-2691 |
Immediate action on a loss may be needed to safeguard life or property from further loss. Take pictures before moving or changing the scene, obtain witness information for later investigations and hold off on any permanent repairs until the carrier's adjuster has made contact with you. Please report your loss as soon as possible either to the carrier directly on line or by phone, or to our own claims service representatives. This list of emergency services above is provided as a convenience to our customers, however Brown and Brown, Empire State does not make any representations or warranties regarding these services or products.
