• Welcome Letter From Nicholas J. Dereszynski

    Welcome Letter From Nicholas J. Dereszynski

Welcome From Nick Dereszynski

Greetings!  

Since our founding in 1905, we've been serving the needs of local Upstate New York businesses by delivering the very best customer experience.  As President of Brown & Brown Empire State, I proudly represent the 100 insurance professionals who have served with the philosophy of "standing in the shoes of you, our Client, and protecting your assets as if they were our own."  It may be simple - but it is a highly effective beacon to ensure we honor the awesome responsibility our Clients bestow upon us.

We have several exciting new initiatives we're now offering our Clients.  First, we are rolling out a new tool to help us improve on our mission - which is to serve our Clients.  This tool is called BBListens and allows us to get real-time feedback from our Clients from our new website.  This Voice Of the Customer (VOC) technology is extremely important to everyone on our team, as it will allow us to incrementally improve the experience for our Clients.  

By virtue of you reading this letter, you've logged on to our new website http://www.bbempirestate.com.  The launch of our new website is just the beginning.  We want to continue to elevate our ability to serve and provide for your needs; for example, access to team members, contact information, certificates of insurance, insurance products, legislative updates, health care reform (PPACA) resources and SO MUCH MORE!  Simply stated, we are committed to providing you with the insurance and risk management "ease of business" that you expect and deserve.  Please surf our new web site and tell us what you think!

Our team strategically provides any insurance solution FOR YOU and FOR YOUR BUSINESS.  We have professionals who work in both disciplines.  We value the responsibility you have placed with us and are committed to leveraging our national strength & local execution for you!

Best Personal Regards,

Nicholas J. Dereszynski, CEBS, CIC
President